About
ResolveBay puts each commerce exception in front of one owner.
Supply exception types, order events, SKU mappings, and open-order status. ResolveBay returns a route, duplicate split, canonical exception, or owner-pending standup note.
Key takeaways
- ResolveBay is a live product on resolvebay.kuca.app, a order-exception workspace.
- ResolveBay does not yet have a published live certificate in the in-repo eval suite. That absence is not a published accuracy rate.
- Starter is US$19 per month.
Who we are
ResolveBay is the public brand for this workspace. You bring the source material in a conversation and review the record that comes back. There is no separate form workflow on this marketing site.
ResolveBay does not yet have a published live certificate in the in-repo eval suite. That absence is not a published accuracy rate.
How it works
- Name the exception types. Supply exception types, order events, SKU mappings, and open-order status.
- Collapse duplicates. ResolveBay splits duplicate provider events and keeps one canonical exception.
- Pick a route. It returns a route, an owner-pending standup note, or a hold when proof is missing.
- Wait for the owner. Refunds, replacements, and policy exceptions stay with a human.
Where it stops
No. When proof is missing, the case stays pending human review. It does not issue a refund on its own.
You still review the record before you act on it. Checkout happens in the signed-in workspace. Starter is US$19 per month.
FAQ
Questions before you route an exception
What is ResolveBay?
ResolveBay is a order-exception workspace. Supply exception types, order events, SKU mappings, and open-order status. ResolveBay returns a route, duplicate split, canonical exception, or owner-pending standup note.
What should I provide?
Supply exception types, order events, SKU mappings, and open-order status.
What comes back?
A cross-store order, inventory, and delivery exception list You still review it.
Will ResolveBay refund the customer?
No. When proof is missing, the case stays pending human review. It does not issue a refund on its own.
How much does it cost?
Starter is US$19 per month. Sign in from this brand site. Checkout happens in the signed-in workspace.
Start in the workspace
Bring the exception types and open orders, then review the route.
Sign in or create an account. You return to the ResolveBay conversation. Starter is US$19 per month.